Acceptable Use Policy

Effective date: 2026-07-05
Version: 1.0

This Acceptable Use Policy (the "AUP") is part of and incorporated into the Terms of Service between Meridian Labs, LLC d/b/a Regencly ("Regencly," "we," "us") and you. Capitalized terms not defined here have the meaning given in the Terms. We may update this AUP; material changes follow the re-consent process in the Terms.

This AUP applies to you, anyone you allow to use your account, and the content and activity on any site or service we operate for you.

1. Prohibited content

You may not use the Service to create, host, store, send, or distribute content that:

• is unlawful, fraudulent, defamatory, obscene, or that infringes anyone's intellectual property, privacy, or publicity rights;
• violates fair housing / anti-discrimination law, including the federal Fair Housing Act and state/local equivalents. You may not publish listings, advertising, or statements that express a preference, limitation, or discrimination based on race, color, religion, sex, disability, familial status, national origin, or any other protected class;
• is harmful to minors or sexually exploits any person;
• contains malware, or code designed to disrupt, damage, or gain unauthorized access to systems or data;
• misrepresents your identity, licensure, or affiliation, or falsely implies endorsement.

2. Prohibited conduct

You may not:

• Send unlawful marketing. All email must comply with CAN-SPAM; all SMS/text and voice/calls must comply with the TCPA, applicable state laws, and carrier/CTIA rules, including obtaining and keeping records of the required prior express (written, where applicable) consent, honoring opt-outs, and providing required identification and STOP/HELP handling. See the SMS/Messaging Terms.
• Abuse the platform. No attempt to probe, scan, or test the vulnerability of the Service; no breaching or circumventing security or authentication; no unauthorized access to any account, system, or data.
• Extract or copy the platform. No scraping, crawling, mirroring, framing, or bulk extraction of the Service; no copying, reverse-engineering, decompiling, or creating derivative works of the site's code, templates, or design; no circumventing watermarks, credits, or measures that protect the Service or its templates. (You may export your own Customer Data through the tools we provide; see the Terms.)
• Overburden or interfere. No activity that imposes an unreasonable load on our infrastructure, interferes with other customers, or disrupts the Service.
• Resell or misuse. No reselling, sublicensing, or operating the Service as a service bureau for third parties; no use of the Service to build a competing product.
• Violate MLS/IDX rules. Any use of MLS/IDX data must comply with the applicable MLS's rules and your agreements with it.

3. Your responsibility for your users and content

You are responsible for all activity under your account and for ensuring anyone you invite complies with this AUP and the Terms. You are responsible for the legality of your content and for having the rights and consents needed to publish it and to have us process your End Users' data.

4. Reporting and enforcement

Report suspected violations to abuse@regencly.com. We may investigate suspected violations and may remove or disable content and suspend or terminate accounts that violate this AUP or the Terms. Where practical we will give notice, but we may act immediately for violations that are unlawful, threaten security, or risk harm to others or to the Service. We may also cooperate with law enforcement.

Suspension or termination for an AUP violation does not entitle you to a refund and does not relieve you of fees owed.

5. Contact

Meridian Labs, LLC (d/b/a Regencly), 8992 Chauvet Way, Boca Raton, FL 33496 · abuse@regencly.com