Legal

SMS and Messaging Terms

Terms for text-message programs connected through Regencly: consent, message frequency, opting out with STOP, help with HELP, and carrier rules.

Effective date: 2026-07-05
Version: 1.0

These SMS/Messaging Terms supplement the Terms of Service, Privacy Policy, and Acceptable Use Policy.

1. How messaging works on Regencly

Account/transactional messages we send you (our Customer). We may send you service, security, and account texts, and, only if you separately opt in, our own marketing texts.
Your marketing to your leads/clients runs through your own connected tools. Email and SMS campaigns are sent through a third-party CRM or email/SMS provider that you connect (for example, your existing CRM or email platform). In that model, that provider and you are the senders and the parties responsible for compliance; Regencly provides the integration, not the sending.
If Regencly later offers to send messages on your behalf directly, the obligations in Section 3 will apply to you as the sender, and we will obtain the required consents through the product.

By providing your mobile number and opting in, you agree we may send you account/transactional messages, and marketing messages if you separately opt in. Consent to marketing texts is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Marketing SMS opt-in is a separate, unbundled choice; it is never bundled into the signup Terms checkbox.

3. Your obligations when messages go to your End Users

Whether messages are sent through your connected provider today or through Regencly in the future, when messages go to your End Users you are the sender and responsible party, and you agree to:

obtain and retain records of the prior express consent (and prior express written consent for marketing/autodialed messages) required by the TCPA, applicable state laws, and CTIA/carrier rules, before messaging any recipient;
send only the categories of messages the recipient consented to, and honor opt-outs (STOP) immediately and provide HELP responses;
identify yourself in messages and follow content/format rules;
not send prohibited content (see the AUP) and not message purchased or non-consented lists.

You indemnify Regencly for claims arising from your messaging, including TCPA and related claims (see Terms § 13).

4. We do not sell your opt-in data

Mobile opt-in and SMS consent data are never shared with third parties for marketing: not yours, and not your End Users'. We use phone numbers and consent records only to deliver and manage messaging as described here and in our Privacy Policy.

5. Carriers and delivery

Messages are delivered via third-party carriers and messaging providers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.

6. Opt-out and help

For account/transactional messages we send you: reply STOP to stop, HELP for help, or contact support@regencly.com. For messages sent through a Customer's connected provider, opting out (STOP) applies to that Customer's messages.

7. Contact

Meridian Labs, LLC (d/b/a Regencly), 8992 Chauvet Way, Boca Raton, FL 33496 · support@regencly.com